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Returns Information

Dipples operates a simple returns and refunds policy for all items purchased via this website.

If you are not 100% happy with the product(s) that you have purchased from our website you need to:

  1. fill out the ‘Returns Form’ that was enclosed with the product(s) you purchased; and
  2. return the completed ‘Returns Form’ to us within 14 days of the date you received the relevant products, along with:
  • The product(s) that you are returning (unworn and with all original packaging undamaged and intact including any labels and protective materials); and
  • proof of purchase (for example, your receipt).

For further terms and exclusions, please visit our Warranty and Returns Information Page.